Privacy Policy

Effective Date: October 20, 2025 Company Name: Veterans Elite Contractors LLC Website: https://veteranselitecontractors.com/

At Veterans Elite Contractors LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website, contact forms, or advertisements.

1. Information We Collect

When you interact with our website, request an estimate, or respond to our advertising, we may collect the following personal information:

  • Full Name
  • Email Address
  • Phone Number
  • Physical Address (for service and estimate scheduling)
  • Project details, service interests, or damage information (for restoration work)

This information is provided voluntarily by you when submitting a contact form, requesting an estimate, or filling out a lead form.

2. How We Use Your Information

We use your personal information to:

  • Respond to your inquiries about our services (Asphalt, Roofing, HVAC, etc.)
  • Schedule site visits, free estimates, or consultations
  • Communicate with you about your active or potential construction project
  • Send updates, promotional offers, or follow-ups regarding our services
  • Improve our customer service and marketing performance

We do not sell or rent your personal data to third parties.

You may receive marketing communications by email, text, or phone. You can opt out at any time by replying “STOP” to SMS messages, clicking “unsubscribe” in emails, or contacting us directly.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website performance. We may use tools such as:

  • Google Analytics to track website traffic, user behavior, and overall site performance.
  • Third-party advertising pixels (e.g., Meta/Facebook) to track ad performance and optimize campaigns.
  • Customer Relationship Management (CRM) tools for lead management, marketing automation, and customer communication.

You will be presented with a cookie consent banner when you first visit our site, and you may accept or manage your preferences at any time.

4. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the context in which it is collected. We typically collect personal data where:

  • We have your express consent.
  • The processing is necessary to fulfill a request (e.g., provide a service quote or schedule a consultation).
  • The processing is in our legitimate business interests and not overridden by your rights.
  • We have a legal obligation to do so.

5. Your Rights

If you are a resident of California (under CCPA/CPRA) or the EEA, you may have the right to:

  • Know what personal data we collect and use.
  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your data (subject to certain legal exceptions).
  • Object to or restrict processing of your data.
  • Withdraw consent at any time.
  • Opt out of marketing communications.
  • Lodge a complaint with a data protection authority.

To exercise any of these rights, contact us using the information in Section 10.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable federal and state law, including the California Consumer Privacy Act (CCPA).

7. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction, including:

  • SSL encryption for all data transmitted via our website.
  • Secure, password-protected storage and management via our CRM system.
  • Restricted access to customer data within our organization.

8. Third-Party Services

We may share limited personal data with trusted third parties who assist us in operating our business and website. These may include:

  • CRM/Marketing Automation Platforms (for managing leads and communications).
  • Website Hosting and Analytics Providers (e.g., Google).
  • Advertising Platforms (e.g., Meta/Facebook, Google Ads).

These partners are required to handle your information securely and in compliance with all applicable privacy laws.

9. Children’s Privacy

Our services are directed toward property owners and are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately to have the data removed.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact:

Veterans Elite Contractors LLC 122 15th St, Unit 64 Del Mar, CA 92014 Phone: 888-768-3837 Email: admin@veteranselitecontractors.com

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technical operations, or business developments. The “Effective Date” at the top will always reflect the latest version

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